* Items sold are non refundable and non exchangeable.
* No refund/cancellation of any order is allowed once payment has been made.
* The garments sold by us are hand made/crafted in the finest traditions of India’s textile crafts. Irregularities in weave, block print or embroidery are a characteristic of the process . At times actual outfit may be little different in design than displayed on the website as they are hand made.
* Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer.
* Shipping charges are applicable as per the customer’s / destination country.
* We take every good care to ship the orders in good condition and properly packed. However, the package may be damaged due to delivery procedure and custom procedure at the destination country and we will not be responsible for the same.
* We firmly believe that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits, accessories or jewellery ordered.
We reserve the right to modify terms/policy at any time.
Account and Registration Obligations
“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. utsavfashion.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If HunarDesigns.com has reason to believe that there is likely to be a breach of security or misuse of the HunarDesigns.com Site, we may require you to change your password or we may suspend your account without any liability to HunarDesigns.com
You also agree to:
Provide true, accurate, current and complete information about yourself in HunarDesigns.com ‘s registration form (such information being the “Registration Data”)
Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if HunarDesigns.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, HunarDesigns.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
Pricing Information
While HunarDesigns strives to provide accurate product and pricing information, pricing or typographical errors may occur. HunarDesigns.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, HunarDesigns.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, HunarDesigns.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and HunarDesigns.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that HunarDesigns.com accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to HunarDesigns.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
Colors
While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.
Cancellation by HunarDesigns.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.